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Curious which roles at delta air lines match your background and pay what you expect?
You’ll get a clear snapshot of current listings in Reservations & customer care and corporate teams. This section gives fast, practical information so you can decide if a role fits your experience.
We summarize pay highlights like overtime, profit sharing, and other compensation pieces. You’ll also see the typical schedules for full-time roles and the core benefits that make this employer stand out.
Next, you’ll learn exact steps to set up your profile, turn on alerts, and follow the online application process. Use the guidance here to prepare your best answers and submit with confidence.
Explore Delta Air Lines careers in the United States right now
Check active hiring areas within Delta and learn how those roles support long-term growth. This quick guide helps you spot where you fit and what to expect from the company culture.
Why work here: culture, security, and development
Leaders listen. Regular surveys, town halls, and development summits make employee voice part of daily life. You’ll find a people-first culture that focuses on safety and world-class service.
Career growth is real. Delta promotes from within and provides training resources so you can move across teams over time. That makes career planning easier and clearer.
Where hiring is focused: Reservations & Customer Care and corporate
Hiring today centers on frontline Reservations & customer support and a wide range of corporate roles. Frontline work is people-centered and impact-driven. Corporate roles support operations, finance, tech, and more.
| Area | Typical roles | What it means for you |
|---|---|---|
| Reservations & Customer Care | Customer experience specialist, contact agents | Direct service work, steady schedules, clear development paths |
| Corporate | Finance, HR, IT, operations | Project-driven roles with internal mobility and professional growth |
| Company culture | Leadership engagement, training programs | Supportive environment, strong job stability, career tools |
Roles, pay highlights, and core benefits available at Delta Air Lines
Get a practical view of daily duties, compensation extras, and benefit programs across customer care and corporate roles. Below are clear summaries so you know what to expect before you move forward.
Customer Experience Specialist (Reservations & Customer Care)
Schedule: Full-time, 8.5-hour shifts with a 30-minute unpaid lunch, five days per week and two consecutive days off. Shifts can run early morning through overnight.
Pay highlights: Overtime and double-time when operational needs require it, regular incentives, shared rewards, and annual profit sharing. New hires complete a structured 10-week training program of classroom and on-the-job learning.
Reservation Sales and Service
Work spans phone, chat, and select social channels. Your daily work mixes direct customer contact with systems work, using reservation sales skills and service best practices.
Corporate opportunities and core benefits
Corporate roles cover finance, HR, IT, and operations with internal mobility and compensation programs that reward development. Benefits include standby domestic and international flight privileges for eligible family members, paid time off (two weeks vacation, holidays, seven personal days), and health and life coverage.
| Role | Schedule | Compensation components | Key benefits |
|---|---|---|---|
| Customer Experience Specialist | 8.5-hr shifts, two consecutive days off | Base pay, overtime, double-time, incentives, profit sharing | Flight standby, PTO, health & life |
| Reservation Sales & Service | Varied shifts; phone/chat/social | Base pay, sales incentives, periodic rewards | Training, PTO, travel privileges |
| Corporate | Standard business schedules; flexible roles | Salary, bonuses, development-based compensation programs | Career tools, benefits, job stability |
Job openings at DELTA AIRLINE: see salaries and how to apply
This section gives step-by-step guidance so you can submit an informed application and find salary details during the process.
Apply to Customer Experience Specialist on the Delta careers site (opens new window)
You can apply for the Customer Experience Specialist role directly on Delta’s careers site. Salary ranges and pay details appear inside each requisition during the application flow, so review them as you move through the screens.
Apply for corporate roles: set up a Career Profile and turn on Job Alerts (opens new window)
For corporate positions, create a Career Profile and enable Job Alerts. This helps you spot new opportunity postings quickly and compare compensation and programs across roles before you submit an application.
Request reasonable accommodation and Candidate Care support
If you need help with the application or have questions about the process, email Candidate Care at [email protected]. Follow the careers site instructions to request reasonable accommodation so your needs are handled respectfully and promptly.
Stay informed: talent community and Life at Delta on social media (opens new window)
Join the talent community and follow Life at Delta on Instagram and LinkedIn for hiring updates, team stories, and program announcements like profit sharing. Use these resources to learn more about culture and benefits before you apply.
| Action | Where | What you’ll see |
|---|---|---|
| Customer Experience Specialist | Delta careers page | Salary range, assessment steps, next-email from Talent |
| Corporate roles | Career Profile & Job Alerts | Postings, program details, early notifications |
| Support | Candidate Care | Accommodation help, application questions, process guidance |
What to expect after you apply: process, interviews, and training
Submitting your application starts a multi-step process designed to evaluate fit, answer questions, and prepare you for the role.
Assessment invitation and retake window
Watch for an email from the Talent Team with next steps. You may be invited to complete an online assessment that highlights your strengths and fit.
If you don’t pass, you can retake the assessment after six months. Use that time to build skills and return with stronger examples.
On-site hiring events and tours
Attend an on-site hiring event if you can. You’ll tour Customer Engagement Centers, meet team members, and ask role-specific questions face to face.
Interview prep and the STAR method
Prepare for each interview by using the STAR technique: Situation, Task, Action, Result. This makes your experience clear and focused for interviewers.
Pre-employment screenings and employment checks
Be ready for required screenings. Having documents organized helps speed the employment checks and keeps the process moving.
Work schedules, training, and locations
Customer roles typically use full-time 8.5-hour shifts with a 30-minute unpaid lunch and two consecutive days off. Shifts can run early morning through overnight.
Training is a structured 10-week program that blends classroom learning with on-the-job practice. You’ll gain the skills needed to support customers across phone, chat, and social channels.
| Step | Typical timing | What you’ll see |
|---|---|---|
| Assessment | Days after application | Online test; retake allowed in 6 months |
| On-site events | As scheduled | Tours, Q&A, meet teams |
| Training | Start after selection | 10-week classroom + OJT |
| Work locations | Upon hire | ATL, AGS, CVG, DFW, HIB, MSP, SLC, TPA, SIN |
Conclusion
You’re ready to take the next step: choose roles that match your skills and review compensation details inside each posting’s application flow. Focus on positions that fit your experience so you can move forward with confidence.
If you need help, follow the careers site steps to request reasonable accommodation or contact Candidate Care for support. Your request reasonable accommodation will be handled respectfully and promptly to ensure fair access during the process.
Keep your career search active by creating a profile, turning on alerts, and following Life at Delta on social media (opens new window) for team stories, hiring updates, and training notices. Reach out if you have questions — Candidate Care can provide timely information and next steps.
FAQ
What roles are available at Delta Air Lines right now?
You can explore positions across Reservations & Customer Care, corporate departments, and operations. Popular roles include Customer Experience Specialist in reservation sales and service, corporate functions like finance and HR, and support roles in airport operations. Check the Delta careers site for the latest listings and locations.
Why should I consider working for Delta?
Delta offers a strong culture focused on people, job security, and career growth. You’ll find training programs, profit sharing, and employee investment that support long-term development. Benefits and industry stability make it a competitive employer in aviation and customer service.
What does a Customer Experience Specialist do?
You’ll handle customer engagement via phone, chat, and social media, assist reservations, resolve issues, and deliver service experiences. Schedules typically include full-time 8.5-hour shifts with two consecutive days off. The role may include overtime, double-time pay for qualifying hours, and eligibility for profit sharing.
How much can I expect to earn and what benefits are offered?
Compensation varies by role and location. Reservation and customer care roles include competitive pay, overtime opportunities, and shared rewards programs. Core benefits generally include health and life insurance, paid time off, and flight privileges. Review specific job postings for salary ranges and detailed benefits.
How do I apply for a Customer Experience Specialist position?
Apply on the Delta careers site by searching the Customer Experience Specialist listing. The application opens in a new window; create a Career Profile, complete required fields, and submit your resume. Turn on Job Alerts to get notified about similar opportunities.
What’s the process after I submit my application?
You may receive an assessment invitation; if eligible, you’ll have a six-month retake window. Successful applicants can be invited to on-site hiring events or interviews. Expect pre-employment screenings and background checks as part of the hiring steps.
How should I prepare for interviews with Delta?
Use the STAR method to structure answers—describe the Situation, Task, Action, and Result. Highlight customer service examples, teamwork, and problem-solving. Bring questions about the role, training, and growth opportunities to demonstrate genuine interest.
What training and onboarding should I expect if hired?
Training typically combines a 10-week classroom program with on-the-job training. You’ll learn reservation systems, customer care protocols, and Delta-specific standards to prepare you for daily responsibilities and performance expectations.
Where might I be based if I join Reservations & Customer Care?
You could work at U.S. Customer Engagement Centers or in international reservations hubs such as Singapore (SIN) for certain roles. Job postings list the specific work location and any remote or hybrid options.
How does Delta support candidates who need accommodations?
You can request reasonable accommodation during the application or hiring process. Delta provides Candidate Care support to help you with accessibility needs, interview arrangements, and application assistance.
Can I connect with Delta on social media to learn about company culture?
Yes. Follow Life at Delta channels and Delta careers on social platforms to stay informed about talent communities, hiring events, employee stories, and career resources. Social channels often link to application pages that open in a new window.
What are the usual work schedules and shift details?
Full-time schedules commonly consist of 8.5-hour shifts with two consecutive days off. Some roles require weekend or holiday coverage, and you may be eligible for overtime or double-time pay depending on hours worked.
Are there on-site hiring events I can attend?
Delta hosts on-site hiring events where you can tour Customer Engagement Centers, meet hiring teams, and ask questions. Event details appear on the careers site and social channels—register early to secure a spot.
What kinds of customer contact channels will I use?
You’ll support customers via phone, chat, and social media. Training prepares you to handle live reservations, service recovery, and multi-channel engagement while maintaining Delta’s service standards.
How does Delta handle pre-employment screenings?
Pre-employment screenings, including background checks and other required verifications, are standard. These screenings are necessary to confirm eligibility for employment and typically occur after a conditional offer.
How can I get alerts for new opportunities and career resources?
Create a Career Profile on the Delta careers site and turn on Job Alerts. Joining the talent community and following social media channels keeps you updated on new postings, hiring events, and career development resources.
