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Curious whether a role at Goodwill can match your skills and values while offering steady pay and clear growth paths?
Quick preview: this guide lists the main paths—Retail & Donation, Mission Services, Operations (logistics, transportation, warehousing, recycling, E-commerce), and Corporate—so you can match your experience to the right team fast.
Many local nonprofits offer competitive wages with both full- and part-time schedules. You’ll get clear information on typical pay models—hourly for frontline roles and salaried for many professional posts—so you know what to expect as you weigh employment options.
We’ll also show where to find current openings in your area, how the application flow works, and where to get free support from Goodwill Career Centers for resume and interview help.
Read on to map your skills to the right team, learn next steps after you apply, and connect your work directly to community impact while building a meaningful career.
Work at Goodwill in the United States: meaningful jobs that support your community
If you want work that links daily tasks to a clear community impact, this environment may fit you well.
Who thrives here: people who value service, steady growth, and teamwork. You’ll join teams that treat every employee with respect and reward learning and effort.
Many roles suit career starters, returning workers, and experienced staff. Across several locations in nearly every state, you can choose full- or part-time schedules and find opportunities to move into lead or supervisor roles.
Goodwill blends mission-driven services with hands-on training. Career Centers offer free help for resume building, interview practice, and skill-building that prepares individuals for work inside and beyond the organization.
Role snapshot
| Role level | Typical schedule | Training provided | Advancement path |
|---|---|---|---|
| Frontline associate | Part-time / Full-time | On-the-job training, customer service | Lead → Supervisor |
| Mission services staff | Full-time / Program hours | Career coaching, workshop facilitation | Coordinator → Manager |
| Operations & logistics | Shift schedules | Technical skills, safety training | Lead → Operations manager |
Stories like Nathaniel’s, a retail lead in Seattle, show how steady effort and training can speed your career. If you want meaningful work and a supportive culture, you’ll likely find a good fit here.
Job openings at GOODWILL: see salaries and how to apply
Find clear descriptions of frontline, mission, operations, and corporate roles so you can target your search. Below you’ll get concise information on pay models, typical schedules, and step-by-step guidance for each role family.
Retail & Donation roles
What you do: Serve customers, process donations, and keep sales floors stocked as part of a collaborative team. Hourly pay and part- or full-time shifts are common.
How to proceed: Search your local careers site for Store or Retail listings, attach a short resume, and note your availability.
Mission Services roles
What you do: Deliver job readiness, training workshops, and coaching for individuals in the community. Many positions focus on program outcomes and client progress.
How to proceed: Filter for Mission Services or Workforce Services, highlight training or coaching experience, and upload certifications if you have them.
Operations careers
What you do: Support transportation, logistics, warehousing, recycling, and E‑commerce. Shift work and safety credentials often matter.
How to proceed: Look for Operations or E‑commerce roles, list any forklift or driving records, and state preferred shifts and locations.
Corporate opportunities
What you do: Join HR, finance, IT, marketing, or administration teams that enable mission work. Many roles are salaried with standard office schedules.
How to proceed: Choose Corporate or Administration roles and submit a tailored resume. Be ready for skills assessments during hiring.
| Role family | Typical pay | Schedule | How to start |
|---|---|---|---|
| Retail & Donation | Hourly, competitive | Part-time / Full-time | Search Store/Retail, submit resume |
| Mission Services | Salaried or grant-funded | Program hours / Full-time | Filter Mission Services, upload credentials |
| Operations | Hourly, shift differentials | Shift schedules | Search Operations, note certifications |
| Corporate | Salaried | Standard office hours | Choose Corporate, attach tailored resume |
Benefits, equal opportunity, and how to apply for Goodwill jobs
Explore what benefits and hiring protections you can expect as a potential team member, plus a clear step-by-step guide for submitting your application.
Employee benefits overview: Depending on your local branch, eligible employees may receive health and dental insurance, life insurance, paid time off for vacation, holidays and sick leave, and retirement plan options such as a 403(b). These plans help support your well-being and long-term goals.
Employer commitment to equal opportunity: Goodwill is an equal opportunity and Affirmative Action employer. Applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status in line with federal, state, and local law.
Accommodations for applicants with disabilities: If you need assistance because of a disability, reasonable accommodation is offered during the application process. For example, applicants may contact [email protected] with “Accommodation Request” in the subject line or call 1-800-710-4098 for help completing your application.
How to apply — step by step
| Step | What you do | Tip |
|---|---|---|
| 1 | Search openings by location and role family on your local careers site | Filter for the team that matches your skills |
| 2 | Review the description, prepare your resume, and gather certificates | Save files in requested formats |
| 3 | Complete the online form and upload documents; opt into updates | Answer questions clearly and honestly |
| 4 | Watch for recruiter contact and respond promptly | Use Career Centers for resume and interview support |
Support and programs: Career Centers provide free services like resume help and interview practice. If you need assistance during any step, reach out — those services exist to help individuals succeed and feel supported.
Conclusión
Now’s the time to match your strengths with a role that serves your community and advances your career. Explore employment paths across Retail, Mission Services, Operations, and Corporate and pick the team that suits your schedule and goals.
People in every state find meaningful work, fair pay, and a culture that values growth. Many roles offer training and benefits for eligible employees while linking daily tasks to mission and community impact.
If you need assistance or disability accommodations, use free Career Center support for resume help, interview practice, and program information so you can present your best self.
Ready for the next step? Review role pay and schedules, track hiring timelines, and submit your materials online — your next job with purpose is waiting.
Preguntas frecuentes
What types of roles are available if you want to work at Goodwill?
Goodwill offers a wide range of positions across retail, donation processing, mission services, operations, and corporate teams. You can find retail associates, donation attendants, cashiers, and store leads. Mission services include career coaches and training specialists. Operations roles cover transportation, warehousing, recycling, and e-commerce. Corporate options include HR, finance, IT, marketing, and administrative support.
Who tends to thrive working for Goodwill?
You’ll do well if you value mission-driven work, enjoy helping people, and like a team environment. Goodwill hires people from diverse backgrounds, including recent graduates, career changers, and those with lived experience of disability or barriers to employment. You’ll find a culture focused on community service and professional growth.
How are pay and scheduling handled?
Goodwill provides competitive pay based on role and location, with full-time and part-time schedules available. Many sites offer flexible shifts, weekend options, and opportunities for advancement. Exact wages vary by region, so check the local listing for specific pay ranges and hours.
What employee benefits can you expect?
Benefits commonly include health, dental, and life insurance, paid time off, holiday pay, and retirement plans such as a 401(k) with possible employer contributions. Eligibility depends on position and location, so review the benefits summary listed with each position.
How does Goodwill approach equal opportunity hiring?
Goodwill is an equal opportunity employer that values diversity across race, gender identity, age, veteran status, and disability. Hiring practices aim to be inclusive and to comply with federal and state laws, including affirmative action where applicable.
What accommodations are available for applicants with disabilities?
You can request reasonable accommodations during the application and interview process under the Americans with Disabilities Act (ADA). Contact the local HR or the phone/email listed on the posting for assistance with accessible applications, interview needs, or alternative formats.
How do you apply step by step?
Search the local Goodwill site or national career portal for openings, select your preferred location and role, then complete the online application. You may also visit a Career Center for in-person help. After submission, you’ll receive confirmation and follow-up from recruiting if you move forward.
Can you get support from Career Centers or staff during the hiring process?
Yes. Goodwill Career Centers provide application help, resume support, interview prep, and training referrals. Reach out to the center nearest you or contact HR listed in the posting for personalized assistance.
Are there training and professional development opportunities?
Goodwill often offers on-the-job training, skill-development workshops, and advancement pathways. Mission services may include formal training programs and certifications to help you grow within the organization.
How does working at Goodwill impact the community?
Your work supports employment programs, job placement services, and community initiatives funded by retail and donation revenue. When you work at Goodwill, you directly contribute to services that help people gain skills, find work, and achieve independence.
